The hot water faucet was broken the entire unit turned as a result the hot water could not be turned off completely. The bathroom toilet is VERY low to the floor it is the equivalent of going in the woods and your face is almost in the toilet when you flush it. The Valet is friendly but very slow and you cannot request your car from your room, you have to leave your room and request it in person 3. The hotel, valet area, and hallways smell of heavy cigarette smoke 2. **DO NOT STAY AT THIS HOTEL **STAY ANYWHERE BUT AT THIS HOTEL 1. Wish anyone luck staying at this joint!!! … Seven Star is a joke and not worth it! Trust me! I literally can't make this up!!! All I have to say is there are better choices. The best part is I am a Seven Star, which you would figure would give you an edge-in theory of course.

*Now have a phantom $28.10 charge on our card after checked out? * Drink lady on the casino floor was cussing and saying how customers are 'cheap' and 'don't tip'. * Last day, just before check out, we finally find a housekeeping staff, who gave us towels and soaps-2 hours before check out. Got someone from their call center in the Philippines. Really? * Room was never serviced by housekeeping. * Go to the gift shop and the cashier just hands a bag and says: 'Here. Let's start: * Check-in staff at the Diamond/Seven Star lounge seemed uninterested. Staff was very unprofessional, unfriendly, and was very unresponsive to say the least. Just stayed at Planet Hollywood and we might as well slept on the street.

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